ISM of Western New England, Education, March 10 2016 Seminar
u a  u people 
Sponsorship Opportunity


ISM-Western New England
P.O. Box 924
Springfield, MA 01101



March 2018 - Full Day Seminar
Supplier Management Workshop

Relationship Management
Performance Management


Process Management
Business Case


Date:  Thursday, March 15, 2018
Registration: 7:30 - 8:00 A.M

8:15 - 4:30 P.M
. Includes Continental Breakfast & Lunch
Place: Delaney House
           3 Country Club Rd.
           Holyoke, MA 01040  

About the Seminar:

This workshop provides techniques and tools a supplier manager needs to get the most value out of supplier relationships and build the business case to do so. The workshop is broken down into four major topics relationship management, performance management, process management and business case.

Morning Session:

Relationship Management:
These are fundamental skills supplier managers need for positive, collaborative interactions with suppliers and internal team members. Topics covered in this section include change management, supplier on-boarding, and project management.

Performance Management:
These are the necessary skills supplier managers need to ensure accountability and governance with suppliers. Topics covered in this section include: scorecard data and methodology, key performance indicators and risk management.

Afternoon Session:

Process Management:
These are classic skills supplier managers must have for daily interactions with suppliers to ensure governance and compliance. Topics covered in this section include: contact management, contract management, spend management, and document management.

Business Case:
These are tools and techniques supplier managers need to gain resources for a supplier management program and toolset. Topics covered include building a business case for supplier management tools and quantification of a business case in qualitative and quantitative terms.


About the speaker:

Jeffery Berk

Performitiv is a performance improvement technology company that provides a robust supplier scorecard system. As COO, Jeffrey is responsible for the day-to-day operations including supply chain, procurement, supplier management, HR, customer success, finance, sales and marketing. Jeffrey works closely on product design and company strategy as well. Prior to Performitiv, Jeffrey was the COO of KnowledgeAdvisors and led the creation of day to day operations ranging from supply chain and procurement to marketing and customer success and international operations and inside sales. Recently Jeffrey was COO of dscout, a mobile market research company where he cultivated core financial, business strategy, procurement and sales functions. Jeffrey is an adjunct professor of operations at Loyola University and has authored 3 books on analytics and process improvement.  

DIRECTIONS to Delaney House on Route 5 in Holyoke:

– From the Mass Pike: take Exit 4 to I-91 North. From I-91, take Exit 17A bear right off exit. First left at the traffic light onto Route 5. Delaney House is 4.8 miles on the left.

– From the North: Travel South on I-91 take Northampton Exit 18 to Route 5 South. Bear right at the end of the ramp. Delaney House is two miles on the right.

– From the South: Travel North on I-91 to exit 17A bear right off exit. First left at the traffic light onto Route 5. Delaney House is 4.8 miles on the left.



Supplier Management Workshop – March 15, 2018

(Annual One-time ISM-WNE membership fee $245.00)

Registration:        Affiliates - $200         Non-members $300   

  No-shows will be billed



click on the link below:


* The meeting is no cost to members; however, if you make a reservation and fail to show up without having cancelled, you are liable for $200.00 to cover the cost of your meal and seminar.

Credit card charges will be from ISM-WNE.   When paying via credit card any bank penalties due to disputes, inquires or canceled charges will be billed back to the credit card holder.

Make checks payable to ISM-WNE and mail to P.O. Box 924, Springfield, MA 01101

The Institute of Supply Management – Western New England may take either photographs or video tape the meeting proceedings. By virtue of your attendance, you agree to your likeness in such materials.

Click here to register

Click here to cancel your registration

Printable Page: March 15, 2018 Seminar


ISM - Western New England,
P.0. BOX 924 SPRINGFIELD, MA 01101.
For problems or questions regarding this web contact Webmaster.